SAP Sales and Distribution Certification Practice Exam

Which statements about customer master data are correct?

1. The customer master data cannot be changed in the sales order

2. Address changes in the customer master affect existing documents in the system

3. The customer master is not subdivided

4. The customer master data is created without account group

The correct answer is: Address changes in the customer master affect existing documents in the system

The statement about customer master data indicating that address changes in the customer master affect existing documents in the system is accurate because, in SAP systems, the customer master contains the essential details that link to various documents and transactions, such as sales orders, delivery notes, and invoices. When an address in the customer master is updated, the changes will reflect in any documents that have been generated since the information was pulled from the customer master at the time of creation. This ensures that any communication or documentation, such as invoices or shipping labels, will be accurate and up-to-date. In different scenarios, if the customer master information is modified, the impact will vary based on how the system is configured and which specific data attributes have been updated. However, the principle remains that changes made to the master data can have a cascading effect. The other statements do not accurately represent how customer master data functions. For instance, while changes may not be allowed during specific transactions (such as a sales order), it is possible for certain aspects of customer information to be edited if the system is configured to allow it. Additionally, customer master data is indeed subdivided into segments such as general data, company code data, and sales area data to facilitate different levels of data relevance across various business