Which statement regarding the free goods process is correct?

The correct statement about the free goods process is that free goods must contain the same material as the ordered goods and free goods. This is true because in the SAP Sales and Distribution (SD) module, free goods are typically linked to the main item that is being purchased. When a customer buys a specific quantity of a product, a predetermined quantity of free goods of the same material can be added as an incentive. This ensures that the free goods offered align with the customer’s expectations and requirements, promoting customer satisfaction and enhancing sales.

In the context of the other choices, free goods can be represented in various ways in SAP and can sometimes be tied to specific promotions that might not just involve the same material or quantity throughout. The process can be flexible, allowing adjustments to fit business needs, such as the inclusion of sub-items. The free goods calculation rule can vary, permitting scenarios that involve more complex arrangements, which may not always be limited to whole units, and exclusive bonuses may create conditions where sub-items can be required.